Colleague Support
Call HESC toll free at 1-866-431-HESC (1-866-431-4372).
The following menus can help you navigate quickly to the area you need:
Communications Center Guide for College Administrators
Communications Center Quick Reference for College Administrators
Toll free, 866-431-HESC (866-431-4372). Or call 518-473-0550.
Toll free, 866-431-HESC (866-431-4372).
E-mail the team at This email address is being protected from spambots. You need JavaScript enabled to view it.
Toll free, 866-431-HESC (866-431-4372) using option 5. Or call 518-408-3685.
E-mail the team at This email address is being protected from spambots. You need JavaScript enabled to view it.
New York State Higher Education Services Corporation
99 Washington Avenue
Albany, NY 12255
Customer Communications Center
Assistance with account status, account processing and transactions for grants and scholarships.The following menus can help you navigate quickly to the area you need:
Communications Center Guide for College Administrators
Communications Center Quick Reference for College Administrators
Help Desk
Assistance with password resets, walk-throughs of HESC.ny.gov, updates on processing availability, and more.Toll free, 866-431-HESC (866-431-4372). Or call 518-473-0550.
College Services
School Services - Technical assistance and training, financial literacy training programs, college account questions, and federal ombudsman.Toll free, 866-431-HESC (866-431-4372).
E-mail the team at This email address is being protected from spambots. You need JavaScript enabled to view it.
Data Exchange Team
Assistance with data/file transfer activities.Toll free, 866-431-HESC (866-431-4372) using option 5. Or call 518-408-3685.
E-mail the team at This email address is being protected from spambots. You need JavaScript enabled to view it.
New York State Higher Education Services Corporation
99 Washington Avenue
Albany, NY 12255